Returns

Returns policy – Balaclava

Balaclava is innerwear for the head. So just like underwear, no one really wants to wear a ‘used’ balaclava. We are sure you understand returns are not possible unless you have an issue with the sizing.

In such instances, you can return the balaclavas
- within 7 days from the date of delivery by writing to us at connect@tiivra.com or on WhatsApp at 9920884472 and
- it should be returned unused, unwashed, undamaged with tags intact and in the original packaging with the packing slip/ invoice

If you got it as a freebie, you can’t return it.

We will arrange a pickup once your return request is accepted.

For any more queries, you can contact us at connect@tiivra.com or on WhatsApp at 9920884472